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Schedule

The Internet User Experience 2011 conference runs from Monday October 10 through Thursday October 13, 2011.

Following is the tentative conference schedule. It is not complete as the IUE 2011 Program Team is busy reviewing the many very compelling proposals we are receiving. We will continue to add to the program on this and other pages during the month of August, and we plan to announce the complete program in early September.

Monday October 10

Pre-Conference Tutorials - Full Day (8:30am-4:30pm)

8:30am-4:30pm Field Research for User Experience Design
Danielle Cooley, Owner and Principal, DGC Consulting

Pre-Conference Tutorials - Half Day (8:30am-NOON or 1-4:30pm)

8:30am-NOON Mobile User Experience Design Optimization
Jason Withrow, President and Founder, Usable Development, LLC
Department Chair, Internet Professional Program, Washtenaw Community College
1:00-4:30pm Web Analytics for User Experience
Mike Beasley, User Experience Analyst, Pure Visibility


Main Conference Event (8:30am Tuesday - 5:00pm Thursday)

Tuesday October 11

7:30am Conference Registration and Check-In
8:30am Welcome to IUE2011!
Mike Beasley, Emcee
8:45am The Top 10 Things Every Designer Needs to Know About People
Susan Weinschenk, Author, and President of User Experience Institute
10:00am Morning Break and book signing
10:30am Mosh Pit Memoirs: Lessons and Insights on Creative Collaboration
Dante Murphy, Global Experience Director, Digitas Health
NOON Lunch and Professional Collaborations
1 pm The State of the Internet User Experience
Moderator: Timothy Keirnan, Founder and Host, Design Critique Podcast
Panelists:
Susan Weinschenk, Chief of Technical Staff, Human Factors International
Dante Murphy, Global Experience Director, Digitas Health
Dave Mitropoulos-Rundus, Owner and Principal, UsableWorld
Martha Gukeisen, Senior Information Architect, Enlighten
1 pm Sketching for UXD: Basic Shapes
Wendi Strang-Frost, User Experience Designer, Ithaka
2 pm Getting Your UI/UX to Ooooze with Brand Yumminess!
Kevin Lane Skarritt, President, Flock Marketing
2 pm Getting to Valuable from Usable
Zee Spencer, Maker of things, Teacher of people, Lean Dog
3 pm Afternoon Break
3:30 pm Getting Started with Eye Tracking in User Experience Testing of Mobile Devices
Barbara Barclay, General Manager Tobii Technology, Inc.
3:30pm IGNITE IUE2011-Online Retail
Danielle Cooley, Owner and Principal, DGC Consulting

20 slides. 15 seconds per slide. Seven amazing speakers will share speed presentations on Online Retail Best Practices. Come ready for an energetic, fast-paced and fun-filled session!

  • "The Visited Link: Returned from the Dead". Kevin Simons, Fry, Inc.
  • "Real World Heuristics". John Rivard, MRM Worldwide.
  • "Is the Home Page Dead? Long Live the Home Page". Lija Hogan, Foresee.
  • "Do Consumer Really Understand the Difference Between Sort and Filter?" Danielle Cooley, DCG Consulting.
  • "12 Things Good UX Managers Say". Christina York, ITHAKA.
  • Carded: Why Make it Hard to Purchase Online?Ben Woods, Eaton.
  • "What Every UXer Needs to Know about SEO". Mike Beasley, Pure Visibility, Inc.
  • "The Future (of Mobile E-commerce) is Not Evenly Distributed": Space-age ways to enhance e-commerce using mobile devices that are possible now. Josh Ribolla, Fry, Inc.
5-7pm

IUE2010 Gala Reception with networking, refreshments, live music and...a Chevy Volt!!!

  • Famous Bobblehead Guru blogger Farris Khan will drive his new Chevy Volt to the reception...
    ...INTO the reception...literally. And, as usual, he will have something to say about it.

Wednesday October 12

8:30am Rembembrin' Stevie: The Personal Impact Steve Jobs Had on Several UX People
Kevin Lane Skarritt, Dave Mitropoulos-Rundus
8:45am Ubiquitous Information Architecture: Strategies for Cross-Channel User Experience Design
Peter Morville, President, Semantic Studios
9:45am Morning Break
10 am Better User Requirements through Story Mapping
Helene Gidley, HSG Consulting LLC and Carissa Demetris, Proquest
10 am Closing the Communication Gap in a Virtual Environment
Mark Phillips, Product Manager and Principal, Vertabase
10 am Designing Your Mobile Site for the Desktop
Joe Hass, Senior Interaction Designer, Arc Worldwide
11 am Hold the Sprinkles! Cupcakes, layers, and Agile UX design
Carissa Demetris, Proquest, and Helene Gidley, HSG Consulting LLC
11 am Growing pains: Doing our first longitudinal study
Leanna Gingras, User Research Coordinator, ITHAKA
11 am And the Oscar Goes To: A Case Study in UX Strategy
Tonya McCarley and Wendi Strang-Frost, ITHAKA
11 am The Magic Heat Map
Farris Khan, Proquest
NOON Lunch and Professional Collaborations
1 pm Developing a Tablet Application in a Changing and Challenging Industry
Tyler Steben, Marisa Smith, and Dave Koziol XanEdu, The Whole Brain Group, and Arbormoon Software
1 pm Are You A Team Player?
Lisamarie Babik and Ted Layher, Menlo Innovations
1 pm An Introduction to Story Mapping
Zee Spencer, Maker of things, Teacher of people, Lean Dog
1 pm User Experience in a Corporate Environment
Derek Poppink, User Experience Manager, Cengage Learning
2 pm Glue or Wedge? UX Design and Other IT Disciplines
Jason Withrow, President and Founder, Usable Development, LLC
Department Chair, Internet Professional Program, Washtenaw Community College
2 pm When a Badly-drawn Boy is Worth a Thousand Words: Using Metaphors, Wit and Business Object Modeling to Promote Clear Communication and Shared Sensemaking Between clients,
Carol Treat Morton and Kealy Opelt, Menlo Innovations
2 pm An Introduction to Story Testing
Zee Spencer, Maker of things, Teacher of people, Lean Dog
3 pm Afternoon Break
3:30 pm Mobile Apps versus Mobile Web v2: What's the Right Choice?
Joe Hass, Senior Interaction Designer, Arc Worldwide
3:30 pm Building and Positioning UX for Success in Your Organization
Moderator:
Tim Keirnan, Creator and Host of Design Critique: The Usability Podcast
Panelists:
Joanna Markel, Senior Manager, User Experience Design - ProQuest
Amy Montgomery, IT Specialist, Department of Information Technology,State of Michigan
Derek Poppink, User Experience Manager, Cengage Learning


5:30pm Tour of Menlo Innovations: A Real Agile Shop
This optional after hours tour will be held at Menlo Innovations in downtown Ann Arbor, Michigan
Light refreshments will be served

7pm-? Third Annual IUE Pub Crawl
This optional after hours event visits four different microbreweries, all located within 1 Km, in downtown Ann Arbor

Thursday October 13

8:30am The Gap Between Today's Technology and Consumer Needs
David Mitropoulos-Rundus, Owner and Principal, UsableWorld
8:30am What Happens When Self-Service Fails?
Stephanie Rosenbaum, CEO, Tec-Ed, Inc.
9 am Connecting with Customers - User-Generated Content
Kevin Simons, Ph.D. and Sarah Naasko, Fry, Inc.
10 am Morning Break
10:30am Evolving User Interface
Steve Tengler, User Experience Director, Altia, Inc.
10:30am Building Development Teams Empathy For Users
Zee Spencer, Maker of things, Teacher of people, Lean Dog
11:30am Beyond Accuracy: Search Tips for eCommerce Sites
Lija Hogan, Usability Team Lead, ForeSee
11:30am Driven to distraction: User experience implications of internet in the vehicle
Michael Tschirhart, Ph.D., Human Factors Technical Fellow and HMI R&D Manager, Visteon Corporation
NOON Chevy Volt - Analysis of the WHOLE User Experience
Farris Khan, Analytics Lead at Proquest, and BobbleheadGuru blogger
12:30pm Lunch and Professional Collaborations
12:45pm Lunchtime Design Jam: When Life Gives You Lemons, Make Jams
Peter Andrews, Emily Luke, Mary Zhu, and Evan Kerrigan
MSI Candidates 2012, School of Information, University of Michigan
1:30pm Mobile Design for Retail
Josh Ribolla, Fry, Inc.
1:30pm Leveraging Holistic Thinking in Product Design
Zee Spencer, Maker of things, Teacher of people, Lean Dog
2:30pm UX for a Mobile Age Audience
Krysta Stone and Marti Gukeisen, Enlighten, Inc.
2:30pm Making the Most of Sharing Functionality on E-Commerce Product Pages
Kamaria Campbell, Usability Auditor, ForeSee
3:30pm Afternoon Break
3:45pm Worst Practices in Web Usability
Ben Woods, User Experience Lead, Eaton Corporation
3:45pm Mobile: Share Your Adventures
Tod Cunningham, Co-founder, Five Lakes Studio, LLC