- OCTOBER 10-13, 2011
- ANN ARBOR, MICHIGAN
The State of the Internet User Experience
October 11, 2011 | Back to Main Conference Schedule
Moderator: Timothy Keirnan, Founder and Host, Design Critique Podcast
Panelists:
Susan Weinschenk, Chief of Technical Staff, Human Factors International
Dante Murphy, Global Experience Director, Digitas Health
Dave Mitropoulos-Rundus, Owner and Principal, UsableWorld
Marti Gukeisen, Senior Information Architect, Enlighten
This panel session has occurred every other year since 1999 with panelists ranging from harsh new practitioners to the world's most well known luminaries in the field of usability. We continue the tradition at IUE2011 with a set of panelists tackling both the traditional web page issues as well as the quickly evolving landscape of internet devices.
Moderator
Tim Keirnan
Founder and Host, Design Critique
Tim observes people trying to get something done and then helps create tools for them to do it even better. Having worked for years as a user experience consultant after obtaining his master's in Scientific Communication, he currently works inside an IT organization to work the design & development process from beginning to end.
Tim is a member of the Human Factors & Ergonomic Society and the Usability Professionals Association. He co-founded the Michigan UPA chapter and has given numerous presentations on UX research and design over the past 15 years.
In 2005, Tim created the podcast Design Critique: Products for People, which encourages usable designs for a better customer experience. Now in its sixth year, Design Critique episodes feature product reviews, method discussions, and author interviews in a wide-ranging format that can only be called eclectic. Check out Design Critique at http://www.designcritique.net
Panelists
Susan Weinschenk
Chief of User Experience Strategy, Americas, at Human Factors International
Author of "100 Things Every Designer Needs To Know About People" and "Neuro Web: What Makes Them Click?"
Susan Weinschenk is one of the strange people that actually likes to read research studies. "A lot of research is hard to read, a lot of it doesn't say anything interesting, useful, or important. But then I hit a gem of a study that I know is interesting and important for the work that we do as user interface designers. I also love the feeling that I have a sense of "what's out there", that I've got a pulse on the state of the art."
Susan has a Ph.D. in Psychology and 30-year career in applying psychology to the design of technology. Her latest book is entitled, "100 Things Every Designer Needs To Know About People." A popular speaker and presenter, her nickname is "The Brain Lady". She is Chief of User Experience Strategy, Americas, at Human Factors International, and runs a popular blog: Whatmakesthemclick.net.
Dante Murphy
Vice President, User Experience
Digitas Health
Dante is the Vice President of User Experience for Digitas Health, the health agency of Digitas and a global leader in digital and healthcare communications. His responsibilities include ideation, design, research, methodologies, and building a world-class multi-disciplinary design practice. In addition to his extensive experience designing, developing, and testing applications, Dante has also presented at conferences and professional symposia across North America and, most recently, at the UPA International Conference in Munich. He has been published in MedAdNews and is currently working on a book about collaborative research, synthesis, and design.
Marti Gukeisen
Enlighten, Inc.
Over the last ten years, Marti has been involved in user experience design, evaluation, consulting, and architecting stellar digital experiences. Marti has shared her expertise with clients across a wide spectrum of industries, including Adobe, Whirlpool, Sears, Kraft, Kelloggs, Giant Eagle, Eaton, Jergens, Ameriprise, Johnson & Johnson, New York and Company, US Census Bureau, Fidelity, and more. Her goal for each client is that their digital presence evoke brand love in the hearts of their customer base by helping them deliver relevant, contextual content and functionality in a user-centered interface. Marti received her Master of Information Science in Human-Computer Interaction from the University of Michigan. When she's not in front of a screen, Marti enjoys traveling, amateur gardening, and bike-commuting. She currently cycles to Enlighten, a born-digital agency in the log-cabin district of Northwestern Ann Arbor.
David Mitropoulos-Rundus
President, UsableWorld, LLC
President, Clear Usability, LLC
Dave has made his career designing products to fit people. He has designed user interfaces for hand-helds and kiosks and web sites and production machines, and has conducted evaluations in the lab, on the web, in the field, in cars, and in the homes of consumers. Dave has held usability consulting, sales, and management positions in both company product development and in consulting groups. He has led corporate initiatives to standardize user interfaces, improve usability, and achieve Section 508 compliance. He has also focused on dramatically improving usability and conversion rates on Business-to-Consumer websites and on achieving usable and useful IT software.
Dave has a Masters degree in Human Factors Psychology from Rensselaer Polytechnic Institute.
Dave has written papers and given presentations, tutorials, and consultations on usability, web site design, product design, and home product testing. He is a chapter author of, "Design by People for People: Essays in Usability".
Dave is a member of HFES, ACM SIG-CHI, and a former board member of UPA, and is a founder and officer of the Michigan UPA and the Michigan CHI. Dave is also the founder of the Internet User Experience conference which has been held in Michigan for seven consecutive years and counting.